Konjo Bet Terms and Conditions

These Terms and Conditions explain the rules for using Konjo Bet in Ethiopia. They cover accounts, betting, games, promotions, payments, security, responsible gaming and complaints. Users should review them before registering, depositing or placing a bet.

1. Acceptance of These Terms

By accessing, registering with, logging into or using Konjo Bet, you agree to these Terms and Conditions and any product-specific rules displayed on the service. If you do not agree, stop using the website, app and related services.

2. Eligibility and Age Restrictions

The service is intended only for people who meet the legal minimum age for betting and gaming in their jurisdiction. Users must also satisfy applicable location and eligibility requirements. See the Age Restriction Policy and verify any local restrictions before using the service.

3. Account Registration and User Information

During Konjo Bet registration, users must provide accurate, complete and current account-holder information. This may include a name, phone number, email, date of birth, address, payment details and identity evidence where required.

• One person may hold only one account unless expressly permitted otherwise.
• An account must not be created for or transferred to another person.
• Login details must remain private.
• The account holder is responsible for activity conducted through the account.

Users should correct outdated information promptly and use only the official Konjo Bet login. Personal data is handled as described in the Privacy Policy.

4. Account Security and Login Responsibility

Users must protect their password, device, SIM card, email account, payment wallet and recovery credentials. Konjo will not ask users to publish a password or share it with an unrelated third party.

Unauthorized access, lost credentials, unexpected transactions or suspected fraud should be reported immediately through Contact Us. Until reported and secured, activity completed with valid credentials may be treated as account-holder activity, subject to review.

5. Website, App and Service Availability

Access may be provided through the website, mobile service, app or another authorized service channel. Availability can be affected by maintenance, provider downtime, network faults, payment interruptions, delayed odds feeds or security checks. Continuous or error-free access is not guaranteed.

Unless stated otherwise, promotion deadlines, support schedules and operational notices are interpreted in Ethiopian Time (EAT). Users should confirm they are using the official domain or Konjo Bet app before entering credentials or installing software.

6. Betting Rules

A bet is accepted only after system confirmation. Odds can change before confirmation, so users must check the selections, stake, odds and possible return shown on the bet slip.

• Rejected, cancelled or void bets are handled under the applicable market rules.
• Incorrect odds, duplicate bets, technical errors, system abuse or suspicious activity may require settlement review.
• Settlement may rely on official data providers, event organizers and published product rules.
• No outcome, return or profit is guaranteed.

Separate market conditions may apply to Konjo Bet sport betting, including pre-match and Konjo Bet live markets.

7. Live Betting, Keno and Games

Live betting, Konjo Bet keno and Konjo Bet games may have separate rules for cut-off times, accepted rounds, cancellations, settlement and payouts. Users should read the rules displayed inside each product before playing.

Acceptance and outcomes may depend on the official game system, provider terms, published results and RNG or certification data where applicable. Interrupted displays do not necessarily cancel a bet already accepted by the central system.

8. Bonuses and Promotions

A bonus, free bet, promo code, cashback or odds boost is governed by its specific conditions. Before using a Konjo Bet bonus code, check:

• eligibility and start or end dates;
• minimum deposit or stake and wagering requirements;
• qualifying markets, games and odds;
• maximum bonus and maximum bonus-funded winnings;
• withdrawal limits and excluded activity.

Bonus abuse, linked accounts or artificial wagering may result in cancellation. A promotion may be changed or withdrawn where its published rules allow. Promotional credit is not guaranteed profit or risk-free money.

9. Deposits, Withdrawals and Payment Rules

Deposits and withdrawals must use methods supported for the account. Availability, fees, transaction limits and processing time may vary by provider, verification level, account status and risk review. Users should review all disclosed fees and limits before authorizing payment.

Recommended procedure: Step 1: confirm the payment method and account ownership. Step 2: enter the amount and retain the record of transaction. Step 3: for a withdrawal, confirm that identity checks and bonus wagering are complete. Step 4: monitor the request and contact support if its status requires clarification.

A withdrawal may be delayed or restricted for identity verification, payment authorization checks, fraud screening, customer due diligence, anti-money-laundering review or other compliance requirements.

10. Verification, KYC and Compliance Checks

Konjo may request information to verify identity, age, address, payment ownership, source of funds or account activity. Evidence may include an identification document, passport, proof of address, payment confirmation, selfie check or other legally acceptable material.

If KYC requirements are not completed, deposits, bonuses, betting, withdrawals or account access may be limited. Documents must be genuine, readable and submitted through an official communication channel.

11. Prohibited Use and Account Abuse

The following may lead to rejected bets, cancelled bonuses, withheld withdrawals pending review, suspension or closure:

• underage use, false details, multiple accounts or third-party payment methods;
• bonus abuse, collusion, fraud, chargebacks or suspicious transactions;
• bots, scripts, automation, scraping or interference with the service;
• exploitation of bugs, errors or incorrect odds;
• money laundering, abusive conduct or attempts to bypass regional restrictions.

12. Account Suspension, Blocking and Closure

An account may be temporarily restricted, suspended, blocked or closed because of suspected fraud, failed verification, a security incident, duplicate registration, payment dispute, bonus abuse, prohibited location, legal restriction or breach of these Terms.

Restrictions may also follow a responsible gaming request. Users can request closure, limits or self-exclusion through official support. Applicable balances and unsettled bets will be handled under the relevant rules and compliance checks.

13. Responsible Gaming

Betting should be entertainment, not a source of income or a solution to financial problems. Set affordable deposit and time limits, never chase losses and stop if gambling causes stress, debt, conflict or loss of control.

Available responsible betting measures may include deposit limits, time-outs, self-exclusion or account closure. Guidance and available controls are explained under Responsible Gaming.

14. Legal Status, License and Regulation

This section must be reviewed and approved by the legal or compliance team before publication.

Use of the service is subject to applicable Ethiopian laws and regulations, the relevant regulatory framework and these Terms. Users should verify the current Legal Status in Ethiopia and review available License & Regulation information. Nothing on this page represents approval by a competent authority unless supported by an official source.

15. Privacy, Cookies and Data Use

Personal data, account records and tracking technologies are handled according to the Privacy Policy and Cookie Policy. Users should review these documents to understand secure handling of personal data, permitted uses and available choices.

16. Limitation of Liability and Disclaimer

Except where applicable law provides otherwise, Konjo Bet is not responsible for losses caused by user error, inaccurate information supplied by the user, poor internet access, device faults, third-party payment delays, misuse of an account or events beyond reasonable control. Service records may be used to investigate technical or settlement disputes.

17. Complaints and Contact

Questions about account access, settlement, withdrawals, bonuses, verification, responsible gaming or technical problems should follow the official complaint-handling procedure through Contact Us.

Step 1: describe the issue clearly. Step 2: provide the username, registered phone or email, date, transaction ID or bet ID where relevant. Step 3: attach a useful screenshot or support message. Never publish passwords, full payment credentials or identity documents in public channels.

As a practical expert recommendation, users should keep transaction records, read product and bonus rules before confirming activity, compare disclosed limits and fees, and verify operator identification and the official domain before registration or payment.